FAQs

Private Health Insurance and Plastic Surgery

Hospital Health Cover and Plastic Surgery – Policy Discussion and Terminology

Private Health Insurance and how it covers plastic surgery can be a tricky topic to navigate. This article will explain Private Health terminology, fees, level of cover and out of pocket costs.

The common misunderstanding of the term “fully covered” is an unfortunate issue that many patients face when it comes to plastic surgery. Understanding health insurance terminology can help you understand if a procedure will be fully reimbursed by your plan, and what kind of benefits are available through these plans.

Private Health Insurance Terminology

Health insurance terminology can be challenging to navigate and understand. There are many reasons why many patients struggle to understand the terms and policies:

  • Health insurance policies can change often, which means that you may find yourself without coverage or with a higher out of pocket cost for plastic surgery.
  • Medicare Rebate criteria also change often. The Medicare rebate criteria updates could cause your policy’s exclusion list to grow longer. This might occur once or twice per year (or more).
  • When extensive changes to Medicare, health fund policy coverage and exclusion criteria occur:

What type of plastic surgery might be covered by my health insurance policy?

You should always do your research before purchasing any policy. There are often multiple levels of cover – it’s important to release what extent of coverage that you are signing up for. 

The following treatments may be covered by private surgical policies: 

  • Surgeries to correct congenital abnormalities such as repair for cleft palates or nasal deformities causing breathing problems
  • Surgery following burns such as skin grafting and release of contractures (tightening)
  • Surgery following traumatic injuries including facial bone fractures & breaks
  • And if cancerous cells need removal, these procedures may also fall within coverage under most companies’ plans when using plastic surgery referrals.

It’s important to know what your health insurance will cover before you start treatment. There are many treatments that come with restrictions or exclusions, so it’s essential that you check carefully and make sure the policy covers everything for which coverage was purchased!

Gold, Silver, Bronze Coverage for Plastic Surgery?

The cover decision is complicated when your plastic surgery procedure falls across more than one tier level.  Coverage typically includes, for example,  medically necessary breast surgery (bronze), skin cancer excision surgery (bronze) and weight loss surgery (gold). It can be hard to know exactly what cover you need. As a guide: 

Bronze cover

This tier covers any medically necessary procedures like but not limited to:

Silver hospital cover

  • Medically necessary upper eyelid reduction or blepharoplasty with confirmed visual field impairment
  • Otoplasty for prominent ears for patients under 18 years of age
  • Scar Revision procedures

Gold hospital cover

The gold tiered cover is for surgery that is designed to reduce a person’s weight, remove excess skin due to weight loss and the reversal of a bariatric procedure.  Examples include:

If you’re thinking about getting this kind of surgery in the future, it may be worth upgrading to a Gold tier policy and then downgrading once your procedure is completed.

​​Can I change my health insurance cover to include plastic surgery?

If you have a private health insurance plan, you can upgrade it to cover what you need. Please note, there is typically a 6 to a 12-month waiting period for this upgrade to come into effect.

What “Fully Covered” Hospitalisation Really Means

It is common to believe that ‘fully covered’ means that you will have no out of pocket expenses for surgery. This is not true and is one of the reasons why plastic surgery patients find insurance to be so confusing. 

So what does “fully covered” really mean?

Private Health Insurance Funds are very strict about what they cover. 

  • Your surgery will only be partially covered by your insurance if it attracts an MBS item number and your condition meets the exact criteria outlined.
  • There are incidental expenses involved with having surgery – these may include post-surgery garments, antibiotics and other medicines.
  • “Fully Covered” means that Medicare and the Health Fund will cover you to the recommended Government Fee on a particular surgery.
  • Unfortunately, this fee often falls far short of what Private Practices charge.

For example:  On a $10,000 surgery, you may be rebated $2,000. Therefore, leaving $8,000 out of pocket (for you to pay yourself).

It is not possible for fully qualified, experienced Private Practice Surgeons, with years of training, to provide services for the very small Medicare or Private Health Insurance Rebate.

In addition, some Private Health rebates are as little as $300. And, while this may cover out of pocket expenses if you go through the Public system – the wait is often long, sometimes 5-10 years. Furthermore, surgeons in the public system may not be specialist plastic surgeons. 

When your Private Health Insurance says you have “Full coverage” –  you will often STILL have some out of pocket costs for plastic surgery.

Plastic Surgery Fees

Your fees include a lot more than just the cost of your Surgeon. These additional surgery expenses can include, but are not limited to;

  • the anaesthetist
  • surgery assistant
  • hospital theatre
  • overnight stay (bed fee)
  • medications
  • pathology
  • And, imaging services.

It’s always a good idea to communicate directly with your Private Health Fund. You should ask them the maximum benefit amount you might be able to claim and for which services exactly, for example, surgeon fees, anaesthetist, medications etc. The amount of coverage is determined by your individual fund and your level of cover. You can get a better idea of what fees might be covered by your private health fund on the Private Health Government Website.

Exclusions, Restrictions and Limitations of Private Health Coverage

The health insurance policy that you buy may have limitations on how much it will cover for medical treatment. These limitations may include coverage for corrective plastic surgery procedures.

Typically insurance policy limitations include:

  • Exclusions. They are services that you have to pay for. They are not covered.
  • Restrictions. Services that have some coverage for (limited coverage). In other words, you will have more expenses.
    • Restricted benefits are not sufficient to cover the full hospital cost of private hospital admission. You will need to pay the difference. This is also known as a co-payment.
  • Benefit limitation periods – Benefits can be reduced for a set amount of time. After this, benefits are paid at the full rate.
  • Items that Medicare doesn’t cover. Medicare pays for anything that keeps you healthy, but not things that are optional – such as elective cosmetic surgery.
  • Single vs shared rooms – some hospital policies cover the full cost of a shared room, but not a single room. Depending on your policy, this limitation can apply in a private hospital, or a public hospital, or both.

Private Health Insurance Policy Exclusions: Cosmetic Plastic Surgery

Many private health insurance companies do not offer hospitalisation or procedure coverage. This means that they can charge high premiums even though they may not pay for anything. 

For example, cosmetic surgery and most plastic surgery are not covered by general Private Health Funds. Nor are they eligible for Medicare rebates (a limited number of surgeries may qualify – click here for MBS criteria).

Although research has shown that certain surgery can be helpful for treating urinary incontinence, back pain and neck pain, it seems like private health funds will do their best to avoid paying for this surgery.

Essentially, Private Health will not cover surgery to change your appearance unless the surgery is medically necessary. For example, if a treatment will change the appearance of your nose, and it is necessary for you to have the treatment done to improve your breathing, then your insurance may cover some of it.

Key Learnings About Plastic Surgery and Private Health Coverage

In 2019, Australian PHI (private health insurance) plans changed to tiered coverage. These are gold, bronze, silver and basic. This may have impacted the surgery coverage that you had. 

Our advice?

Always read your policy materials carefully before you choose a private health fund. When you call your insurer about this change, get the representative’s name and ask for everything in writing or by email. Consider recording the conversation with permission from the other party if possible so there is a record of what was said.

RESOURCES, REFERENCES AND FURTHER READING

Helpful Resources for Understanding Private Health Insurance Funds in Australia

Health Insurance Companies

  • Australian Unity Health
  • GMHBA
  • HCF
  • NIB
  • AHM
  • Budget Direct
  • myOwn

About Dr Mark Doyle FRACS (Plas) – Queensland Plastic Surgeon

Servicing patients in Gold Coast, Brisbane, Sunshine Coast, Cairns and New South Wales NSW – Northern Rivers, Byron Bay, Ballina, Lismore and more.

Dr Mark Doyle is a Specialist Plastic Surgeon with over thirty years of experience performing BreastBodyFace and Nose surgery. Dr Doyle is a fully qualified Specialist Plastic Surgeon with 30+ years of experience. He has completed all required training and only carries out approved surgical practices. There are absolutely NO undertrained doctors or cosmetic doctors acting as surgeons in our clinic.

As a highly esteemed plastic surgeon, Dr Mark is committed to achieving the best possible results for all his breast, body, face and nose patients, both men and women.

NEXT STEPS

Do Your Research

What to Bring to Your Plastic Surgeon Consultation

  • Bring a friend or relative for support and discussion regarding your choices
  • Take notes and read all provided information thoroughly
  • Read about what to expect in your Initial Surgery Consultation

Book Your Plastic Surgery Consultation

  • Get a Referral from your GP or specialist – this is required to book a consultation with Dr Doyle.
  • Email us or call on 07 5598 0988 to arrange your consultation appointment.
  • Pay your $300 Consultation Fee in advance to secure your consultation.

Please contact us to arrange to book a consultation with our Specialist Plastic Surgeon or to speak with our Patient Care Advisor.

Send an enquiry form today or phone 07 5598 0988 during Clinic Hours.

  • Dr. Mark Doyle AHPRA Registration: Dr Mark Doyle MED0001375519 Specialist Plastic Surgery – MBBS FRACS FRCS

*DISCLAIMER: All information on the Gold Coast Plastic Surgery website is general in nature and is not intended to be medical advice, nor does it constitute a doctor-patient relationship. Results can vary significantly and depend on individual patient circumstances. Please be aware that the outcomes shown are specific to those patients and may not necessarily reflect the results others may experience. Individual results can vary due to many factors, including genetics, diet, and exercise. All images on this website, unless specified as real patient images, are stock images used for illustrative purposes only. Surgery risks and complications will be covered in detail during a consultation with your surgeon. Book a consult for details regarding your cosmetic surgery procedure.

Dr Mark Doyle

Dr Mark Doyle is a Gold Coast-based Specialist Plastic Surgeon who specialises in Breast, Body and Facial Rejuvenation Surgery. Dr Doyle operates out of John Flynn Private Hospital in Tugun. He works with a set surgical operating team (Nurse Assistant & Anaesthetist) who are all highly esteemed in their field. Dr Mark firmly believes in patient-centred care and will listen to your needs before recommending any treatment plan. Having performed thousands of surgeries in his 30-year career, Dr Doyle enjoys a reputation as one of Australia’s most respected and renowned specialist plastic surgeons. His busy practice attracts many patients from Queensland and NSW, and patients fly in from all over Australia and New Zealand for surgery and a Gold Coast visit at the same time.